PRIVACY

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Privacy Policy
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (handled securely via PayPal), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Your Information
Why We Collect This Information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Site;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To maintain anonymised analytical data (such as Google Analytics); 

  5. To comply with any applicable laws and regulations.

How We Store This Information

Our site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How We Communicate With Site Visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
We use Mailchimp as our Marketing platform. By agreeing to this you allow Belle Chen.com to transfer my personal data to EEUU in order to receive updates and exclusive content. Your data is processed in accordance to mailchimp's privacy policy and terms available at https://mailchimp.com/legal/privacy/.

We adhere to the GDPR European Regulations with regards to contacting you.

Cookies And Analytics Tracking

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. 

This site uses cookies including those from Wix, 3rd party plugins, secure payment gateways, and Google Analytics. These cookies are used to enable functions of the site, as well as to track analytical data so that we can continue to improve the experience on the site.

Cookies are implemented in every site built by Wix. Take a look at this link for specific details on which cookies Wix implements on Wix sites: https://support.wix.com/en/article/cookies-and-your-wix-site

Your Right To Withdraw Your Consent

If you don’t want us to process your data anymore, please contact us at hello [at] bellechen [dot] com. 
Additionally, you can update your preferences at any time via the link in the footer of any email newsletter you receive from us. 

About Equality and Diversity at Eito Music

Belle Chen's artist label, Eito Music recognises that diversity and inclusion help to support creativity and innovation: they are an essential ingredient in a successful media company. We are committed to encouraging diversity and inclusion and ensuring there is no discrimination in our company. We want our workforce to be truly representative of all sections of society. We want our company to be one in which every employee and freelancer feels respected and able to give their best.

 

To that end, this policy provides a framework of equality and fairness for all in our employment. It expresses our commitment not to discriminate on the grounds of age, disability, gender, gender reassignment, marital status (including civil partnerships), race, ethnic origin, colour, nationality, national origin, religion or belief, or sexual orientation.

 

This policy applies to the team and contractors, staff and to people working on and around our projects.

All freelancers and employees, whether part-time, full-time or temporary, will be treated fairly and with respect. Selection for employment, whether as a member of staff or on a freelance basis, will be on the basis of aptitude and ability. Access to opportunities for promotion, training or any other benefit will also be on the basis of aptitude and ability. All employees will be encouraged to develop their full potential and the talents and resources of the workforce will be fully utilised to maximise the creativity and success of the company.

 

We will:

 

Actively seek to increase the number of people we work with who are from groups/communities that are under-represented in the arts as a whole, or in particular job roles in the industry.
 

Review all our formal and informal employment/hiring practices and procedures to ensure they are fair and help us to identify the best talent.
 

Identify and take opportunities to increase the diversity of all our decisions.


Ensure reasonable adjustments are made to enable disabled people to work in or with our company.
 

Actively seek to increase the diversity of our talent networks.
 

Create an environment in which individual differences and the contributions of all our team and contractors are recognised and valued.
 

Ensure every employee and freelancer is able to work in an environment that promotes dignity and respect for all. We will not tolerate any form of intimidation, bullying or harassment.
 

Ensure training, development and progression opportunities are available to all staff.
 

We will monitor the success of this policy regularly and our review our progress periodically.